Today I gave Walgreens another chance.
I have been boycotting them ever since my horrible flu shot experience*, but this week I had two coupons that would let me get three Nivea chapsticks (what's the generic term for that?) and a bottle of Nivea's extra-dry skin lotion, my all-time favorite, for about $2 total when combined with store sales. I reasoned that they probably would actually prefer not to get that kind of business, so I could give it in good conscience.
But when I got there they were out of the chapstick AND the lotion I wanted, the bottle with the blue cap, which works the best and smells the best. So I had to scrap my plan.
As I headed toward the door, I watched a woman come in from the parking lot, march to the cash register, wave a receipt and demand "Where's my $4 register rewards?"
I immediately thought of Amanda's ongoing battles with Walgreens' register rewards program (and employees who don't know how it works), smiled to myself and walked out glad that, despite a moment of weakness, I'm still boycotting Walgreens and their poor organization and management.
*I never got a response to my letter.